FAQ
❓ Frequently Asked Questions – OMAD
💨 What are OMAD sprays?
OMAD sprays are premium fabric fragrances designed to enhance and refresh your everyday fabrics (bed linens, clothing, curtains, cushions, etc.). Each fragrance is carefully formulated to eliminate odors and release an elegant, long-lasting scent.
🧼 What fabrics can I use them on?
Our sprays are suitable for most fabrics: cotton, linen, synthetics, etc. For very delicate fabrics, a small test on a hidden area is recommended.
🌱 Do your sprays contain alcohol?
No. Our formulas are free of harsh alcohol , to respect the fibers and avoid any residue or drying out.
🧪 Are your products tested on animals?
Never. OMAD is committed to manufacturing without testing on animals , with respect for the environment and living beings.
🚚 How long will it take to receive my order?
All orders are prepared and shipped within 24 hours (excluding weekends and public holidays).
The average delivery time is 2 to 4 working days depending on your address.
You will receive a tracking link upon shipment.
🌍 Do you deliver everywhere?
We deliver to mainland France and several European countries. If your country is not displayed during checkout, please contact us.
🧾 I haven't received a confirmation or follow-up email, what should I do?
Check your "junk" or "spam" folder. If you don't find anything, write to us via the Contact page and we will respond within 24 hours.
🔄 Can I return a product?
Yes. You have 14 days after receipt to notify us of a return.
Products must be unopened, unused , and in their original packaging. Return shipping costs are the responsibility of the customer.
🛍️ Can I modify or cancel an order?
If your order hasn't shipped yet (usually within 24 hours), we'll take the necessary steps. Contact us quickly via our contact form.
📬 How to contact you?
You can write to us via our Contact page.